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Privacy Policy

You Are Not Alone, LLC (“YANA,” “YANASISTERS,” “we,” or “us,” or “our”), takes the privacy and security of your information seriously by appropriately using and protecting your personal information. This Privacy Notice informs you about the purposes for which we may collect, use, and share personal information and how it is protected. By using this site, you accept the privacy practices presented in this Privacy Notice. We encourage you to read this Privacy Notice in full to understand our privacy practices before using this site or providing any personal information.

Scope

This Privacy Notice applies only to this site. You may be taken to other sites, ad networks, and other third parties that have their own websites and services with separate privacy practices. We encourage you to read those privacy notices, along with the Terms and Conditions.

Information We Collect

When you use this site, we may collect personal information about you. Personal information includes, but is not limited to:

  • Name
  • Email Address
  • Phone Number
  • Date of Birth
  • Billing Information
  • Education and Professional Employment
  • Internet Protocol (“IP”) addresses

This information may be aggregated with other information. If we combine your non-personal information with personal information, the combined information will be treated as personal information.

Tracking Technologies We Use

We use various technologies to collect personal information about visitors to this site. These technologies include:

  • Web server logs: Information such as IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data.
  • Cookies: We and third-party partners use cookies. You can control cookie usage through browser settings, though some site features may be limited.
  • Other Third-Party Tracking Tools: Information may also be collected or received from third parties like Facebook, Instagram, or other social media platforms.

How We Respond to “Do Not Track” Signals

This site does not currently respond to browser "Do Not Track" signals.

How We Use Personal Information Collected

We use personal information to:

  • Communicate via phone, text, or email.
  • Troubleshoot or discuss products and services.
  • Conduct surveys or request feedback.
  • Inform you about content and upcoming events.
  • Advertise with third-party partners (opt-out available via info@yanasisters.com).
  • Fulfill legal or contractual obligations.

How We Share Personal Information Collected

We do not sell personal information. We may share your information with trusted third parties to provide services. Personal information disclosed publicly (comments, blogs) may be accessed by others. Removal requests can be directed to info@yanasisters.com.

Information may also be shared if necessary to comply with legal obligations, enforce terms, prevent fraud, or protect safety.

Your Choice

You may correct, update, amend, or request deletion of personal information by contacting info@yanasisters.com. To stop receiving communications, follow unsubscribe instructions or email info@yanasisters.com.

Retention

Your information will be retained for commercial purposes, legal compliance, dispute resolution, or agreement enforcement.

Children’s Privacy

This site is not intended for users under 13, and we do not knowingly collect information from children under 13.

How We Protect Your Information

We maintain physical, electronic, and administrative safeguards. Sensitive data (e.g., credit card information) is encrypted via SSL/TLS. Absolute security cannot be guaranteed. Report security concerns to info@yanasisters.com.

Changes to this Privacy Notice

This notice may be periodically updated. Check regularly for changes. Updates will reflect the new "Effective Date."

External Websites

Third-party websites have their own privacy practices. Review their privacy policies and terms of service independently.

Contact Information

If you have questions or concerns, contact us at info@yanasisters.com.